Gateway Lines / The company
About Gateway Lines
A US ocean freight forwarder and NVOCC. Digital-first, with white-glove service.
On this page
01 The company
Who we are
Gateway Lines is a US ocean freight forwarder and NVOCC. We are digital-first, with white-glove service: every customer has an account executive who runs their shipments, and a portal for tracking and documents if they want one.
Gateway was founded in early 2022 and incorporated in early 2023.
We are a licensed NVOCC: we act as the carrier without owning the vessels. We buy space on container ships, issue our own bills of lading and take responsibility for the move from pickup to delivery, so you deal with one company instead of a chain of brokers.
The Gateway network reaches Haifa, Israel; Long Beach, California; Bradenton, Florida; and New York, New York.
Founded in early 2022
Incorporated in early 2023
Invoices in US dollars
02 The service
How we work
An account executive for every customer
One person knows your shipments, answers your emails and calls, and handles the booking, the paperwork and anything that goes wrong along the way.
A portal, if you want it
Live tracking, documents, invoices and a duty estimate for every shipment, in one login that is free to customers. It is optional: customers who prefer email and phone get the same service.
03 The freight
What we move
Full container (FCL)
20- and 40-foot containers, standard and high-cube.
Less than container (LCL)
Shipments that do not fill a container, priced by volume and weight.
Air freight
For cargo that cannot wait for a ship.
Drayage
Trucking between the port or rail ramp and your door.
Project cargo
Oversized, heavy and multi-container moves, planned end to end.
Rail
Inland legs by rail for containers going beyond the port.
Warehousing and transloading
Short-term storage and transloading, with daily, weekly and monthly rates for space. We don’t own the warehouses. They’re partners in the Gateway network and run on our systems, so you get the same updates as on every other move.
04 In the open
Pricing in the open
We are all about transparency. Most forwarders keep their prices behind a quote request; we post rates to the public, on four boards that anyone can read:
Ocean freight spot rates
LCL rates
Air freight rates
Drayage rate estimates
Keep in mind these are spot rates: what the market charges on a lane, read on the date each board shows. They are a starting point, not a quote.
For a quote on a confirmed shipment, or contracted pricing per lane if you ship regular volume, email sales@gatewaylines.com.
Customs is priced the same way: $149 per ocean entry for brokerage by a licensed customs broker, plus a $75 Gateway customs coordination fee. See every customs fee
05 How billing works
How billing works
A US company, US dollar invoices
Gateway Lines is a US company. Every invoice is issued in US dollars.
Four ways to pay
Wire transfer, ACH, Zelle or PayCargo. At this time we do not accept checks.
New customers start on COD
New customers start on cash on delivery (COD) while they build a short shipping history with us. Instant credit is the exception, for companies with a long credit history.
Credit grows with the relationship
As that history builds, we extend credit as needed, with terms up to Net 30.
It protects us both: credit follows the relationship instead of running ahead of it.
06 Recent moves
Recent shipments
Two examples from our customers, with their names left out.
31 containers of modular homes
A real estate investment company building a new development moved 31 containers of modular mini homes with Gateway, a mix of 20-foot and 40-foot standard containers, from China to Phoenix, Arizona.
Candy, every month
A US candy supplier ships with Gateway every month from Istanbul, China and the United Kingdom, in 20-foot standard and 40-foot high-cube containers.
Most of our customers are small brands with global reach, thanks to Gateway. Others come to us for a single move, and some national brands ship with us during their freight RFP season.
07 The network
Our partner network
ClearitUSA
Licensed US customs broker in the Gateway network, filing customs entries for Gateway shipments.
Loadsure
Cargo insurance. Gateway Shield, the cover offered when you book, is placed through Loadsure.
FincoEnergies
Carbon insetting partner behind Ship Green, which cuts shipping emissions inside the ocean supply chain through Book and Claim.
08 Outside proof
Outside our website
Quoted in the Financial Times
The Financial Times cited "guidance from global freight service Gateway Lines" in its July 20, 2026 report on the Section 122 tariffs.
Cited in AI answers
Microsoft Copilot and its partners cited Gateway pages 21,300 times in the three months to October 14, 2026, most often our Section 301 guide, the tariff calculator and the ocean rate board (Bing Webmaster Tools).
09 Paperwork on request
Licensing, bond and insurance
Full copies of our licensing, bond and insurance are available on request. Email verifications@gatewaylines.com.
Our code of conduct comes down to one commitment: a transparent and safe ocean forwarding network. Read the code of conduct
The terms that govern our services are published in full. Read the terms of service
New to importing?
Our guide walks through how a container gets from a factory to your door, the Incoterms that decide who pays for what, and what a container really costs.
10 Questions
Questions about working with Gateway
Is Gateway Lines a US company?
Yes. Gateway Lines is a US company, founded in early 2022 and incorporated in early 2023. Every invoice is issued in US dollars.
How do I pay a Gateway Lines invoice?
By wire transfer, ACH, Zelle or PayCargo. At this time we do not accept checks. Each invoice is in US dollars and carries the payment instructions.
Do new customers get credit terms?
New customers start on cash on delivery (COD) while they build a short shipping history with us. Credit then grows with the relationship, with terms up to Net 30. Instant credit is the exception, for companies with a long credit history.
Where can I see Gateway rates?
Gateway posts spot rates to the public on four boards: oceanrates.gatewaylines.com for ocean freight, lcl.gatewaylines.com for LCL, air.gatewaylines.com for air freight and drayrates.gatewaylines.com for drayage. Spot rates are a starting point, not a quote; for a quote on a confirmed shipment, or contracted pricing per lane for regular volume, email sales@gatewaylines.com.
How much does customs clearance cost with Gateway?
$149 per ocean entry for brokerage by a licensed customs broker, plus a $75 Gateway customs coordination fee. Bonds, ISF filing and other agency filings are listed on the customs clearance page.
How do I get copies of Gateway licensing, bond and insurance?
Email verifications@gatewaylines.com for full copies of our licensing, bond and insurance.
How do I contact Gateway Lines?
For US sales, email sales@gatewaylines.com. For China sales, email sales@gatewaylines.cn. Registration, portal sign-ups and portal questions go to support@gatewaylines.com, and the About Gateway Lines page lists an address for every other team, from accounting to press.
11 Who to email
Contact Gateway Lines
Pick the address that fits your question, so it reaches the right team first.
Sales and offices
- US sales
- sales@gatewaylines.com
- China sales
- sales@gatewaylines.cn
- Haifa, Israel office
- sales@gatewaylines.co.il
Customers and the portal
- Registration, portal sign-ups and anything about the portal
- support@gatewaylines.com
- Trouble uploading documents
- docs@gatewaylines.com
- API support
- api@gatewaylines.com
Accounting
- Accounts receivable: Gateway invoices and your payments
- accounting@gatewaylines.com
- Accounts payable: vendor invoices to Gateway
- billing@gatewaylines.com
Vendors and partners
- Vendors who want to join the Gateway Lines network
- partnerships@gatewaylines.com
Legal and trust
- Copies of our licensing, bonds and insurance
- verifications@gatewaylines.com
- Legal matters
- legal@gatewaylines.com
- Report anyone using the Gateway Lines name or pretending to be us
- stopfraud@gatewaylines.com
- Harmful content, copyright issues and removal requests
- removals@gatewaylines.com
Press, careers and gatewaylines.org
- Careers and hiring questions
- careers@gatewaylines.com
- Questions about gatewaylines.org
- org@gatewaylines.com
We never change our bank details by email alone
Gateway Lines will never ask you, by email alone, to send payment to a new bank account. If our bank details ever change, the notice comes from updates@gatewaylines.com months in advance, followed by a phone call from us. Nothing changes overnight.
If you receive any other email about a change to our bank details, do not send payment. Forward it to stopfraud@gatewaylines.com.
From the first mile to the last
Ship with Gateway
Get a quote in minutes, or talk to a person first.
Questions? Email info@gatewaylines.com or call (844) 542-8392